Ft. Collins Auto Repair

Was kind of disappointed with the small transaction I had here. I saw all the good reviews so I headed over to see what was wrong with my 15+ year old car, which always breaks down. They charge a $55 fee just to take a look at it which wasn't mentioned when I called in, so I was pretty put off. They then call me later that it's just the battery and tried to sell me a battery and install over $200. After that quote I decided that this overpriced garage was not for me. They were friendly enough so that gained them an extra star. Good luck with your experience.

07/15/2015 My car broke down while passing through Ft Collins. Although the shop on shields had just closed I was able to catch Pat S. while he was closing up shop. Pat was very friendly and kind and he did everything in his power to get me back up and running. The parts for my car were available and my repair was handled the very next day once the shop was open again. I had a memorable experience and if I was a resident in Ft Collins I would make this my go to shop. Thank you Pat and performance tune staff. (By the way Pat, we never made it to red rocks but we made the best of a bad situation and it was truly a pleasure meeting you.)

Thanks to the crew at performance tune. On the ball with my truck, even after 5 on a Friday night. Thank you for getting me back on the road!

With Pat in charge now, great things can happen. He will take it to the next level of personal service.

Traveling across the county and stopped in ft collins. Needed a couple of things done on the truck, and rob and Peter did everything necessary to help me out. Turned out great and the bill came out to less than I expected. To top it off, rob brought my girlfriend and me back to downtown ft collins while I was waiting for the truck to be worked on!

I love this shop. As a woman it's often the case that prices suddenly double and things that were never broken need replacing. But not with these guys. They're an honest family run business local to Fort Collins. They give me straight answers and fair prices. I'm so glad I found their business. Oh they'll also give you a ride to work if you have to drop your car off with them!

Thank you all so much for getting me back on the road yesterday. You connected me with a great tow company that hauled me to your shop in record time. I was in and out and back on the road in under two hours. You all helped make what could have been a miserable day into a minor inconvenience. Thanks again!

Excellent service, above and beyond the call of duty. We've had two repairs done here, both urgent and done in a timely manner. The owners value a good client relationship over a quick payment.

Traveling across the county and stopped in ft collins. Needed a couple of things done on the truck, and rob and Peter did everything necessary to help me out. Turned out great and the bill came out to less than I expected. To top it off, rob brought my girlfriend and me back to downtown ft collins while I was waiting for the truck to be worked on!

UPDATE: In response to Rob's delightfully snide reply that my "Mr. Childs 25 year old 1989 Mercury Tracer was repaired each time as he requested. We had no way of knowing the age of any parts on his car or their current condition, and we replaced only what was needed." Why did I pay for diagnostics if not for that reason? Why not mention this well into the process?! It wasn't as if this was my first, second, third, fourth fifth, or tenth visit. I was loyal because I trusted their assurances they could help keep my car running. It had less than a 100,000 miles. It wasn't as if I demanded they fix it, but collaboratively asked what it would take and IF it was worth it. And I was repeatedly assured that yes it was. Why else would I keep coming back and spend thousands of dollars on what became a money pit? I would've moved on to another car. Overheated to the point of melting my radiator? I driven for 15 minutes on my commute to loveland, and yet of course it had nothing to do with the coolant issues, only to be stranded. Backstory: I had multiple issues with my car which ended with an overheating which left me stranded on I-25, and a permanently dead car. Why? Well the piecemeal fixing of my car. It started well back with brake overhaul. Starter. I had a the waterpump replaced. Fine. I had the radiator replaced. Fine. But why none of the coolant hoses? One burst. Fine. But did they replace both? No, just one. So I am stranded and overheated off the side of the freeway missing work. Again, another bursts, I am stranded again and another coolant hose was replaced. I used all my Triple-A tows within several months because of this. A year's worth. And like an idiot I kept coming back. I had previously had belt issues, which were not properly adjusted, leaving my battery dead in the heart of winter. I had them replace the valve covers of my engine, oil changes, water pump, brake work beyond pads and a mystery acceleration issues. I had literally spent thousands there under the assurance that the little 1989 Tracer, which had not seen 100,000 miles, would see another. All from October 2013, to now. I trusted them. In for penny, in for a pound, ya know? This resultant overheating, and replacement piecemeal, of my car's radiator and coolant hoses caused my engine to die. Rather than admit any culpability when again it overheated and coolant smoke was pouring out of my car, and again I was stranded? They forced me to pay for my tow and informed me my car was now functionally dead. They were almost antagonistic. It wasn't as if I was a stranger. They'd seen me quite regularly. They even admitted the heat stress likely caused it to die. I will never do business with them and encourage you not to as well. Cheaper is not always better and if my car had been fixed initially, or even on the second visit, likely the head gasket which cracked would be in better shape. I am beyond disappointed in their behavior towards me, especially when I, and my sister, spent thousands (on the same car) only to have the car last a few months. Thankfully social media will allow me to share this opinion.