What started out as a simple check engine light turned into a confusing, at least for me, a search for what the computer continued to report as the same problem. All Tech West did another in-depth detailed examination of the problem and came back with an answer and solution. The solution being. Costly one I went looking for a second opinion at the dealership service department, who could would know my car better than them. Well they stuck to their original diagnosis even though that had been repaired anda All Tech West said it wasn’t. I showed them All Tech’s report. Their response was that they had never seen such a detailed report and that they would do that repair which magically matched All Tech’s repair. It would have saved me some hassle but All Tech figured it out when the manufacturers local dealer could not. The earner the business so I hah them do. They were right on what needed to be done, they had worked on my car once before and it was a good experience, they are easy to work with, moment back to them several times and called them as much and they were helpful patient and polite. I’ll use them again in the future and would recommend them to family and friends.
Angelo, thank you for the kind review and we're so happy we could get your Ford Escape safely back on the road! We really enjoyed meeting you and talking with you; these personal conversations and stories make our days fun. In particular, we really enjoyed the dealership feedback that our report was both detailed and correct! That is "winning" in our book. See you on down the road, and thanks for your business! Pat
- All Tech Automotive West