They won't fix your stuff and they won't give a refund. It'll break again after they fix it.
Emily, we might have gotten our wires crossed here. Our records indicate that we replaced the driver's door window regulator in your 2004 Volkswagon Beetle in February 2020, and then repaired it in April at no charge after the window came loose due to being frozen with ice. We do offer a two-year, 24,000-mile warranty on all repairs, and we sincerely appreciate your family's business. Please call us to discuss at your convenience!
- All Tech Automotive West