Ft. Collins Auto Repair

I received the best customer service compared to many other automotive businesses I have visited before. I called them and explained was going on and they had given me an estimate quote right away and had availability for me that very next morning. I had many questions and Jeff was very kind and generous to answer all of my questions in a timely and professional matter. He had also offered me a loaner vehicle free of charge while mine was being worked on. If he would have never brought it up, I would have never known there was such thing or even asked for one. That was extremely helpful! When I arrived, not even a step into the place they already knew who I was and what they would be working on. They fixed my car up in that day and my AC is now working properly and my puppy is very much happy now as well as myself. I also get worried that automotive places will fix things that I hadn't asked for even when I know I would need it but isn't super necessary in the moment and afterwards Jeff went over it all with me not as a sales pitch but just letting me know whats going on with my car and what I need to get fixed for the near future and such. I had also met the owner as I walked in and he was very kind and caring for his employees and his customers. I highly recommend Performance Tune Auto Repair and show support for your local businesses!!

Excellent trustworthy team and awesome service!

After receiving a suggestion from another mechanic, my coworker suggested I have someone else confirm. I called Performance Tune Auto Repair and they offered to come pick up my car that afternoon. They let me know that in fact the previously suggested CV Joint replacement was not needed, but my car did need new tires. They offered to take my car and get new tires on it and then complete the alignment before returning it to me. Jeff was great and provided thorough communication throughout the entire process. I appreciate a company that is not trying to take advantage of someone that doesn't know everything about cars. I can't begin to explain how easy they made the process during COVID, with a single vehicle and children to care for. I will be a permanent customer! I appreciate the online portal that you can see their diagnosis and potential future repairs you'll need to keep in mind.

I appreciate the quality of work given to my vehicle and the level of communication with me. Very knowledgeable mechanics who inform without pushing sales. Will always recommend!

I have taken multiple vehicles there and they have always made it right and they do a great job.

Absolutely wonderful experience today at this location!! I would like to personally thank Jeff, Rick, and Kyle for their work and professionalism. I could tell that they really cared about me, my safety and the health of my vehicle. I took my "new" used vehicle in for their very reasonably priced spring maintenance special and Jeff took the time to talk with me about the history of my specific vehicle and general facts about the model. They even helped me diagnose an odd sound coming from my exhaust system and personally showed me what the issue was. Completely satisfied, I will be back!!

Service was fast, friendly and competitively priced. They take the time to listen to concerns and answer questions. They are my go to shop.

Performance Tune is timely, detail oriented and communicates clearly. I love how they break down the work my car could use so I understand what needs to be done.

I can't say enough good things about Performance Tune Auto Repair. They take quality and customer service to the next level. They are knowledgable and will go out of their way to ensure they are only recommending what you actually need. It's so nice to find a mechanic that you can trust, plus they are locally owned! You can tell that they care about the work they do and doing it with integrity, which is all you can hope for as a customer. Special thanks to Jeff who was stellar in helping me choose my service plan and schedule my appt.

Pat, thank you for doing the quick check on the OBD port. I was able to go get my emission test the same day and it passed. I appreciate your service.